At Henderson Properties, our Rental Division is committed to making the rental experience smooth and hassle-free for property owners and residents. Whether you’re searching for your next home or a property owner needing expert management services, our team is here to support you every step of the way.
We assist with leasing inquiries, maintenance requests, and investment opportunities. From finding the right rental to managing properties and navigating real estate investments, Henderson Properties delivers exceptional service and reliable support. See below for more details on how we can currently help:
For Future Residents
Finding the perfect home and securing a lease should be straightforward and stress-free. We offer a variety of resources to help people on their rental journey:
- Available Rentals – View our current listings to find the right home that meets your needs.
- Rental Application & Approval Criteria – Understand our application process, including income requirements, background checks, and other approval factors.
For Current Residents
Our goal is to make renting with us as convenient and hassle-free as possible. We provide multiple online tools and services to help residents manage their rental homes with ease:
- Request Maintenance – Submit maintenance requests online for timely service and property care.
- Resident Portal – Access important lease documents, make payments and communicate with our team in one centralized location.
- Move-Out Information – Prepare for a smooth move-out by reviewing key guidelines and requirements, including cleaning expectations and deposit return policies.
- Renew My Lease – Explore your lease renewal options and learn how to extend your stay with us.
- Make a Payment – Pay rent securely and conveniently through our online portal.
Leasing & Application Assistance
For inquiries related to new applications, lease signings, or the approval process, please contact our leasing team:
- Phone: 704-970-4147 or 704-535-1122 ext. 210
- Email: ApplicantScreening@HendersonProperties.com
Resident Services & General Support
Current residents can reach out to our team for assistance with rental concerns, lease renewals, and general inquiries:
- Phone: 704-535-1122 ext. 220
- Email: Rentals@hendersonproperties.com
Maintenance Requests
For non-emergency maintenance requests, residents should submit a service request online:
- Submit Online: HendersonMaintenance.com
Property Owners & Investors
Property owners should contact their assigned Rental Property Manager directly, as outlined in their welcome packet. For additional assistance, they may also reach out to our Assistant Property Managers:
- Owner’s Portal: henpro.owa.rentmanager.com
- Set Up Automatic Deposits: Click Here
- Phone: 704-535-1122 ext. 220
- Email: Rentals@hendersonproperties.com
Emergency Maintenance (After Hours)
If an emergency maintenance issue occurs outside of regular business hours, residents should follow these steps:
- Call 704-535-1122 and follow the prompts to be connected to our answering service. A live representative will take the details of your request and notify the on-call technician.
- True emergencies will be addressed immediately to prevent damage or safety hazards.
- Non-emergency requests will be scheduled for the next business day to avoid unnecessary emergency service costs.
Experience Professional Rental Management with Henderson Properties
Whether you are looking for a new home, need support as a current resident, or require expert property management services, Henderson Properties is here to help. Our team is dedicated to providing high-quality service, ensuring that both resdients and property owners receive the attention and support they need.
For more information on how we can assist with your rental needs, contact us.
