Property Maintenance Services in Charlotte, NC

Thank you for choosing Henderson Properties for your maintenance and handyman service needs!

We value your request and will handle it promptly in the order it was received. In case of emergency maintenance outside our regular business hours, please call 704-535-1122 and follow the prompts for emergency assistance.

To ensure a smooth submission process, kindly complete all fields in the form. If a particular item does not apply or is not available, please enter "N/A" in the respective field.

Step 1 of 3

Who am I?
Choose One*
- I am a resident in a rental property managed by Henderson Properties.
- I am a Property or HOA Management company who would like to request maintenance or renovations.
- I am a private homeowner who would like to request maintenance or renovations.
- I am a Henderson Properties Employee.

Request Type*
- Rental Property Maintenance Request
- Henderson Properties Office Maintenance Request
Employee Access Code*

I am a resident in a rental property managed by Henderson Properties.
Contact Information:
I am a private homeowner who would like to request maintenance or renovations.
HP Employee - Maintenance Request or Supply Order
HP Employee - Rental Property Maintenance Request
HP Employee - HP Office Maintenance Request
Financial Responsibility*
- I agree that I am responsible for payment for the services requested.
Name*
Phone*
Cell Phone or Landline*
For Work Order Communication Only.
Phone Carrier*
Message and Data Rates Apply
Specify Phone Carrier*
Email*

An email confirmation will be sent to this email address.
Name of Management Company*
Rental Address*
Please verify your full address in "Location of Service" section below.
Rental Property Manager Email
Community Association Manager Email
Occupant/Tenant/Location of Service
Location of Service
Please Enter/Confirm Your Full Rental Address
Name of Community (if applicable)*
Type in N/A if not applicable
Tenant Name*
Tenant Phone*
Tenant Email*

An email confirmation will be sent to this email address.
Address*
Street Address Unit Number – If none, please enter none City State / Province / Region ZIP / Postal Code
Please note any lockbox codes or access issues to ensure we are able to process your work request.*
Service Issue
If this is a Supply Order, enter "Supply Order" in the next field.
What is the issue?*
If this is a Supply Order, enter what supplies to order and where to deliver or install them, in the next field.
Description of work that needs to be done*
Water leaks: When does the leak occur?
We MUST know when the leak occurs (i.e. when it rains, toilet flushes, shower runs, etc.)
Where exactly is this issue located?*
(i.e. upstairs bathroom, downstairs, front yard, attic, roof, etc.)
Is a ladder needed?*
Number of stories where work will be done (especially roof and shutter issues)
ATTACH PHOTOS HERE
(Please attach photos of the problem area. Photos help us process work orders faster.)
Drop files here or

Accepted file types: jpg, jpeg, png.
ATTACH PHOTOS HERE
(Please attach photos of the problem area. Photos help us process work orders faster.)
Drop files here or

Accepted file types: jpg, jpeg, png, pdf.
How did you hear about us?*
TERMS AND CONDITIONS*
- I accept the following terms and conditions
- 1. Pets will be properly contained during all service calls.
- 2. Henderson Properties personnel are permitted to enter the dwelling, whether you are present or not, to perform all repairs necessary to properly remediate the issues reported on this request. However, Henderson Properties will not enter the property with unattended occupants under the age of 18.
- 3. Alarm systems will be deactivated during the scheduled service time.
- 4. Rental Properties – the resident will be financially responsible for damage caused by the resident.

Maintenance Service / Project Quote Request

Step 1 of 3

Who am I?

I am a resident in a rental property managed by Henderson Properties.

Contact Information:

I am a private homeowner who would like to request maintenance or renovations.

HP Employee - Maintenance Request or Supply Order

HP Employee - Rental Property Maintenance Request

HP Employee - HP Office Maintenance Request

Occupant/Tenant/Location of Service

Location of Service

Service Issue